Archive - A Slack Story

April 2025

Saying No Nicely

Sitting next to the money agrees. Saying dates; always listening. From product strategy to business practice. Slack in 2014.

Apr 30 •

Ending Marketing, starting Accounts

From Part 1 to part 2 of A Slack Story. Thank you. A quick recap. Are you listening? I'm listening.

Apr 25 •

Please sit next to the money

Slack starts to take off. Is that with or without me? The polite struggle for control. I get hired, fired, not hired, then — what? “Please sit next to…

Apr 23 •

Learning from the first 1,000 Slack invites

16 observations from the first 1,000 Slack invites. What seemed to work? Who had we invited? The lies that hindsight tells us.

Apr 16 •

You put your name on every job you do

$20 to stack a cord of wood. What is culture? Starting to define Slack culture in stories.

Apr 9 •

Talking with customers

Mostly listening to customers. No one pays for chat. Finding our frame. What makes Slack work for teams? What I heard you say.

Apr 2 •

March 2025

#nojs-banner { position: fixed; bottom: 0; left: 0; padding: 16px 16px 16px 32px; width: 100%; box-sizing: border-box; background: red; color: white; font-family: -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 13px; line-height: 13px; } #nojs-banner a { color: inherit; text-decoration: underline; } This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts